Returns & Exchanges

Return Policy
  • Socialite items purchased in department stores, boutiques and other retailers must be returned to the place of purchase.
  • Returns can only be processed to the original place of purchase.
  • Online orders must be sent back to our warehouse.
  • Items returned within 14 days of receipt in original condition and with tags attached will be refunded to the original payment method.
  • Shipping and handling fees are non-refundable. 
  • Socialite gift cards are non-refundable.
Online Returns
  • For quick returns, please use the Happy Returns portal: socialitestaging.happyreturns.com
  • All US online orders are eligible for a free pre-paid USPS return label.
  • Please follow the below steps to ensure your return is taken care of as quickly as possible:
    • Pack your item(s) and include the packing list that came in the original order.
    • Print and affix the pre-paid USPS return label that was included with your order.
    • Drop your package off at a USPS location.
Returning a Gift
Where's My Refund
  • Once your return has been received and processed in our warehouse, refunds can take up to 7-10 business days to appear on your bank statement due to varying processing times between financial organizations.
  • You will receive an email once your refund has been processed.
Exchanges